Who we are
Jeffreys Glass Accountants Limited is a chartered certified accountancy firm registered in England and Wales with company number 13308076. Our registered office is 124 City Road, London EC1V 2NX, United Kingdom.
We are the data controller for personal information collected through this website, including enquiries, consultation bookings and newsletter signups.
What information we collect
- Contact and business details you give us — name, email address, phone number, company name and anything you tell us about your business when you enquire or ask for a quote.
- Your email address if you subscribe to our newsletter.
- Details you enter when you book a consultation, such as your name, email and the time you choose.
- Basic technical information when you visit the site, such as your browser type, device and the pages you view.
Why we use it
- To reply to your enquiry and provide accounting, tax and advisory services.
- To schedule, prepare for and follow up on consultations.
- To send our monthly newsletter, but only if you have asked for it.
- To meet legal and regulatory duties, including the accounting and tax records we are required to keep.
Our lawful basis
- Consent — our newsletter and any optional cookies.
- Contract, or steps taken before a contract — answering your enquiry and delivering our services.
- Legal obligation — tax, record-keeping and anti-money-laundering duties.
- Legitimate interests — keeping this website secure and improving it.
Who we share information with
We never sell your information or share it with anyone for their own marketing.
We share it only with the services that help us operate: Calendly for consultation bookings, Resend for delivering our newsletter, and our website hosting platform. We may also disclose information to professional advisers or regulators where we are legally required to.
Where a service is provided from outside the United Kingdom, we rely on recognised legal transfer safeguards.
Marketing
You will only receive our newsletter if you sign up for it. Every email contains an unsubscribe link, and you can ask us to stop contacting you at any time. We do not pass your details to other businesses for marketing.
How long we keep information
- Newsletter signups — until you unsubscribe or ask us to delete you.
- Client and prospect records — for as long as we work together, then for the periods UK law requires, typically six years for accounting and tax records.
- Enquiries that do not become clients — a short period so we can follow up, then deleted or anonymised.
How we protect information
Access is limited to the people who need it to do the job, information is transferred over encrypted connections, and we only collect what the work actually needs.
Your rights
You can ask to access your information, have it corrected, have it deleted, restrict or object to how we use it, or take it with you elsewhere. Where we rely on your consent, you can withdraw it at any time.
Ask us using the contact details below and we will respond within one month.
Complaints
Please come to us first — we will do our best to put things right. If you remain unhappy, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.
Changes to this policy
We may update this page as our services or the law change. The version shown here is the one in force when you visit.
Contact us
For anything in this policy — including a subject access request or an unsubscribe request — get in touch and we will handle it.
Jeffreys Glass Accountants Limited is regulated by ACCA. Registered office: 124 City Road, London EC1V 2NX, United Kingdom.